At Denzilla hand built furniture, we are committed to providing you with high-quality, handcrafted furniture that adds beauty and functionality to your living spaces. To ensure a smooth and secure payment process, we have established the following payment policy, covering credit card payments, Afterpay 4-stage interest-free credit, and direct BACS bank transfers.
Accepted Payment Methods
Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. When you choose to pay with a credit card, your payment will be processed securely through our trusted payment gateway.
Afterpay 4-Stage Interest-Free Credit: Denzilla Hand-Built Furniture offers the convenience of Afterpay, allowing you to split your purchase into four equal, interest-free payments. This option enables you to enjoy your handcrafted furniture while managing your budget effectively. Please note that Afterpay terms and conditions apply, and eligibility may vary.
Direct BACS Bank Transfer: For customers who prefer to make payments directly from their bank accounts, we accept payments via BACS bank transfer. When selecting this payment method, you will receive our bank account details for the transfer. Please ensure you provide your order number as the payment reference to expedite order processing.
Payment Clearing Requirement
For all payment methods mentioned above, payment must be cleared in full before we dispatch your ordered furniture. This ensures that we can maintain the quality and timely delivery of our handcrafted pieces. Please keep in mind that clearance times may vary depending on your chosen payment method.
Refunds
Our refund and returns policies are detailed in a separate section on our website. We encourage you to review our Returns and Terms pages to understand the conditions and processes associated with refunds. We are dedicated to providing a fair and transparent refund process in compliance with applicable laws and regulations.
In the event that a refund is applicable based on our Returns and Terms page guidelines, please allow for the processing time outlined there. Rest assured, we are committed to addressing any valid refund requests promptly and efficiently.
If you have any questions or concerns regarding our payment policy or any other aspect of your purchase, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure that your experience with Denzilla Hand-Built Furniture is exceptional from start to finish.
Thank you for choosing Denzilla Hand-Built Furniture for your handcrafted furniture needs. We look forward to serving you with our premium products and excellent customer service, feel free to get in touch at info@denzilla.com if you have any questions, or telephone +44(0)203 026 7943